Graduated from Bolton Institute in 1998 with a BA (Hons) in Business Administration. Andrew then joined BASF as an Account Manager in the specialist chemical division.In 2003 Andrew joined The JRW Group as part of the management team in an all encompassing role which has seen him play a pivotal part in the launch of a number of successful JRW Group brands.
Nicola joined The JRW Group in 2009 as Data Manager and is now supporting business operational activity across all JRW Group brands. She has over 13 years' experience working as Procurement Manager and Process Consultant within her role at BASF and 4 years Customer Contact Centre experience as Operational Trainer at Cable & Wireless.She has helped to achieve ISO9001 accreditation through the design and implementation of European Sales Back office processes and has successfully supported the roll out of Customer Service Teams to a live operation. Outside of work she enjoys keeping fit with her regular gym sessions and hill walking.
Fern has been a member of The JRW Group since 2001. Fern was responsible for the successful implementation of JRW's Call Centre, Administration and Fulfilment functions. Fern now ensures a high level of customer service is met within her role as Administration and Fulfilment Manager through her detailed controlled processes, monitoring and KPI's.When not in work, Fern enjoys keeping active through her regular walks and Pilates classes.
Matthew graduated from Manchester Metropolitan University in 2005 with a BA (Hons) in Business Management.Matthew then started working in accounting roles, quickly building a strong grounding in and appreciation of the finance function.Matthew then joined The JRW Group in 2009 as a part-qualified Management Accountant; continuing his studies he became CIMA qualified in March 2010. In his role as Financial Controller, Matthew now plays a prominent role using his strong grasp of numbers and commerciality to help drive the business towards achieving its strategic goals.
Charlotte has 8 years experience working in the insurance sector, with expertise in contact centre management. She has helped to deliver award winning training as well as providing excellent sales and customer service management in her previous role at Carole Nash Insurance. Charlotte joined The JRW Group team in May 2012 managing both inbound calls and outbound sales calls for all brands. Not to be messed with; Charlotte can deliver a deadly Karate strike at will. It's just a good job there isn't anyone named Will on her team.
Sarah graduated from Kingston University in 2001 with a BA (Hons) in Business Studies & Marketing. After working for a number of insurance and financial services providers, Sarah joined The JRW Group as Head of Marketing in February 2015.Sarah's remit was to build a strong Marketing team so that JRW has the skills and resource to deliver successful marketing strategies for each of its operating brands across the sports and leisure markets. Marketing also works closely with the Partnerships team to maximise results and revenue for each opportunityThe Marketing team is responsible for all digital activity, PR, content marketing and social media, as well as branding, new product launches, email marketing, advertising and retention activity.With more than a decade of experience in the field, Sarah is a passionate believer in developing strategic, targeted marketing activity to drive sales and revenue and deliver the overall business objectives.
A Maths Graduate from UMIST, Dave joined The JRW Group in 2014 as a Senior Developer.He left his previous career as an electrical engineer and a NICEIC Qualified Supervisor to pursue software development and worked for MDSAS providing web solutions for NHS clients.In his role at JRW, Dave, with the support of his team, develop and maintain new and existing customer facing websites, our bespoke CRM system, and ensures that the company's I.T. infrastructure keeps pace with the needs of our growing business.In his spare time he coaches football with Manchester Rovers FC and also enjoys playing guitar.